Effective Date: 1st June 2024
1. Introduction
Welcome to Cryo Engineering, We are committed to protecting your privacy and ensuring that your personal information is managed responsibly. This Privacy Policy outlines the manner in which we collect, use, and protect your personal information in connection with our cryogenic equipment, services, and support.
2. Information We Collect
We may collect and process the following categories of personal data:
Personal Identification Information: Including, but not limited to, name, email address, phone number, and other contact details.
Technical Data: Such as IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information regarding how you use our website, products, and services.
Financial Information: Payment card details and other financial data necessary to process transactions.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have provided explicit consent for the processing of your personal data for one or more specified purposes.
Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into such a contract.
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Where processing is necessary for the purposes of legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Use of Your Information
We use your personal data for the following purposes:
Service Delivery: To provide and improve our cryogenic solutions, ensuring they meet your specific needs.
Customer Support: To respond to your inquiries, provide technical support, and resolve any issues.
Marketing and Communication: To send you information about our products, services, and promotions, subject to your communication preferences.
Compliance and Protection: To comply with applicable laws, regulations, and legal processes, and to protect our rights and property.
5. Disclosure of Your Information
We may disclose your personal data to third parties in the following circumstances:
Service Providers: To vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
Legal Compliance: To comply with legal obligations, court orders, or governmental requests.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, alteration, or disclosure. Despite these measures, we cannot guarantee absolute security due to the inherent risks associated with internet transmissions.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection as your home country. We will take all necessary measures to ensure that such transfers comply with applicable data protection laws and that your data remains protected.
8. Your Rights
You have the following rights regarding your personal data:
Access: To request access to the personal data we hold about you and obtain information about how we process it.
Rectification: To request the correction of inaccurate or incomplete personal data.
Erasure: To request the deletion of your personal data under certain circumstances.
Restriction: To request the restriction of processing of your personal data.
Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format and to have it transmitted to another controller.
Objection: To object to the processing of your personal data on grounds relating to your particular situation.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Cryo Engineering
Address – Flat No. 5, Mrudhgandh Housing Society, Venkatesh Apartments, Paud Road, Kothrud, Erandwane, Pune – 411029, Maharashtra, India
Email ID – info@cryoengineering.in
Phone Number – 08048601407
